Shipping policy
Shipping Policy
1. Order Processing Time
All orders are processed within 1-5 (excluding weekends and holidays). Once your order is processed, it will be shipped according to the selected shipping method.
2. Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping option.
Estimated delivery times:
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Domestic Shipping: 3-5 business days
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International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to external factors such as customs delays or carrier issues.
3. International Shipping
We ship worldwide. However, customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
5. Delays & Lost Packages
While we work with reliable carriers, delays can occasionally occur. We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
If your package appears lost, please contact us at info@everstores.com and we will assist you.
6. Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
7. Damaged Items
If your order arrives damaged, please contact us within [48 hours] of delivery with photos of the item and packaging so we can resolve the issue.
8. Contact Us
If you have any questions about shipping, please contact us at:
📧 info@everstores.com